DirecciónOur client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!
Tareas
As a Customer Service Agent, your responsibilities include :
- Providing solutions for technical and administrational questions by phone, e-mail and chat (B2B)
- Assisting customers with installations and new settings of their terminals
- Troubleshooting reported issues
- Maintaining a good customer relationship
Requisitos
What you need :
- Excellent level of English (written and spoken)
- Native level of Danish (written and spoken)
- Tech-savvy : the ability to work with different IT systems and programs
- Flexibility with regard to working hours (including evening and weekend shifts)
- Customer Service / Tech support experience is a plus, but not a must
Beneficios
What’s on offer :
- Competitive salary with paid training
- Tax-free benefits including food, transport, insurance childcare
- Free Spanish language classes
- Easily accessible office in Barcelona (Poblenou area)
- A fun, friendly and people-focused work environment with an open atmosphere
- Growth opportunities
Hace 14 horas
