Tasks
Tasks
- Listening to customers’ questions and concerns, providing the best possible answers and solutions;
- Troubleshooting regarding customer inquieries;
- Providing information about our products;
- Escalating and rerouting the necessary matters and issues to other departments.
Your Profile
- Experience working in customer service and fast-paced environment;
- Excellent communication skills, verbal and written;
- Excellent computer skills;
- Native Dutch and English C1;
- Have a passion for new and innovative technologies
- Availability to work on rotational shifts
- Strong understanding of customer satisfaction and service excellence
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Internal employee incentives
- Located in an amazing office in Barcelona with excellent transport links