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Position Overview :
The Senior Travel Manager, Global Travel, directs Autodesk’s Global Travel Program in their region and serves as a trusted advisor to key stakeholders throughout the organization.
This high visibility role requires building and maintaining internal partnerships with key Autodesk stakeholders including Finance, Purchasing, Expense Management, A/P, Risk Management, Legal, Audit and C-Suite.
This role is a direct report to the Senior Director, Global Travel & Meetings, and is responsible for Global Travel in their region. Role will be filled in Europe.
Responsibilities:
- Manage the Travel Program for 22 countries in Europe. Active countries currently include: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Jordan, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Turkey, UK
- Provide strategic guidance for the global travel processes which improve the end-user experience while maintaining cost controls
- Oversee the building, insight development and distribution of travel reports for the region
- Identify issues, develop well-defined recommendations and implement them to correct deficiencies in the program
- Identify opportunities and process enhancements and implement to streamline all processes
- Develop global reporting metrics for use by Workplace & Travel leadership during quarterly CFO/CHRO updates
- Generate recommendations and implement new processes and procedures to progress toward strategic goals
- Conduct regional and global RFP’s and competitive bids to ensure most competitive pricing for all travel-related vendors such as airlines, hotels, ground transportation, safety/security protocols (ISOS) and TMC’s
Minimum Qualifications:
- 10+ years’ experience in Corporate Travel environment
- Exceptional communication and presentation skills
- Knowledge of travel automation software
- Attention to detail and ability to quickly problem solve
- Solid ability to multi-task and prioritize under deadline-driven environment
- Effective negotiator (airline contract, hotel and ground transportation RFP experience)
- Demonstrated ability to develop and maintain high-trust relationships and form teams
- Strong organizational and project management skills
- Thorough knowledge of budget management process and accounting/reconciliation of budgets
- Ability to establish and maintain a strong relationship with internal stakeholders
- Results-oriented attitude
- High level of customer-service focus
- Strong reporting intelligence; development and distribution experience including the ability to design, build and deliver metric reports
- Professional and mature attitude with measured response to working under pressure
Preferred Qualifications
- BS/BA preferred or equivalent professional experience
- CTP, CCTE or other travel designation preferred
- GDS reservation and online booking technology certification/training preferred
- Experience in travel audit functions
- Experience in dealing with multiple levels of management, including C-suite
The Ideal Candidate :
- A proven track record in Global Travel management
- Strong functional knowledge of Global Travel technologies, operations, tools and process management
- Managerial experience overseeing a global team of suppliers
- Exceptional communication and presentation skills
- Experience working within cross-functional teams to drive success
- A strong focus on improvement opportunities
- Strong customer service orientation and problem resolution experience
- Proactively partner with other department functions including: Meetings and Events, Procurement, Finance and IT functions, Audit, HR and Safety/Security
- Manage multiple projects of varying scope concurrently while meeting timeline milestones and quality expectations
- Oversee the regional TMC’s to facilitate and document the travel booking process for non-employees and guest travelers
- Support recruitment and mobility departments to travel booking and billing options
- Communicate proactively and consistently with travelers, including senior management, providing updates internally and conducting seminars to educate and evangelize the travel program and benefits for travelers
- In conjunction with the regional TMC’s, this position will monitor the TMC reservations systems and booking reports for compliance to the Autodesk Global Travel and Expense Policies.
- Be the “Travel Business Partner” to key department stakeholders on development and measurement of success metrics to drive more transparency on travel expenses and how to reduce them
- Work with all vendors and especially the regional TMC’s to improve customer service for travelers
- Collaborate with executive and field administrative assistants to gather feedback and share new processes and/or policies
- Ensure external vendor contractual compliance including airlines, hotels and TMC’s
- Conduct regular internal surveys to develop employee feedback and recommendations for changes to the America’s travel program
- Ensure budget management /cost avoidance
- Negotiate global airline contracts
- Recommend cost-savings opportunities through discussions with divisional FBP’s on a regular basis (reporting system enhancements)
- Encourage the use of on-site facilities and virtual collaboration tools (Zoom, etc.) to reduce travel costs before they are incurred and capture and report cost savings and cost avoidance
- Develop and conduct quarterly scorecards for vendors and communicate performance successes
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
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