DirecciónRespond to requests for assistance by providing an initial answer to resolve IT service-related issues or, if necessary, escalate helpdesk cases to the appropriate stakeholder.
- Track IT service-related concerns through documentation of problems, resolutions, and their status including the processing of requests.
- Maintain an official IT devices inventory and documentation of IT-service-related concerns for future reference.- Make recommendations for IT project implementation based on technical knowledge as needed.
Minimum Qualifications Must have a bachelor's degree in Information Technology or equivalent.- Preferably has one year of work experience related to IT Helpdesk.
Amenable to work in Carmona, Cavite. Perks & Benefits Performance-based Bonuses (Mid-year & Year-end)- Annual Salary Increase based on Performance Appraisal- Subsidy for employees unable to work because of lockdowns and / or COVID-19 cases- Loyalty Incentives (every 5 years of rendered service)- Housing Loan Discount and Rebates- Above industry standard Leave Credits that increase annually and are all convertible to cash- Health Insurance- Uniform- Company-sponsored activities such as Recognition Day, Company outing, Sports Activities, Team Building, and Christmas Party Why join us?
BDC aims to foster a culture that portrays a harmonious family-like atmosphere and long-term stability of tenure, providing a highly competitive remuneration compounded with performance-based bonuses / incentives for its dedicated employees.
Job Types : Full-time, Permanent Salary : Php15,500.00 - Php18,000.00 per month Benefits : - Company Christmas gift- Company events- Employee discount- Health insurance- On-site parking- Opportunities for promotion- Promotion to permanent employeeSchedule : - 8 hour shiftSupplemental Pay : - 13th month salary- Performance bonus- Yearly bonusApplication Question(s) : - Are you willing to be trained in Quezon City?
Education : - Bachelor's (required)
