DirecciónSUPERVISOR
Born in 1932 in Florence, Badiani is one of the most famous gelato producers in the world. With two shops in Florence, Badiani expanded to the UK in 2015 and now counts nine stores in London.
In November 2018 Badiani opened its Central Production Unit in Battersea, the biggest artisan gelato laboratory in the UK.
Besides serving hundreds of customers in the stores, Badiani started developing a B2B network, with more than 10 top restaurants and catering companies ordering gelato regularly.
Badiani embodies the Florentine artisan culture that becomes an award-winning product of excellence. Our greatest passion is to inspire people through our amazing gelato flavours, beautiful spaces and great customer service.
What you will be doing :
We are looking for an enthusiastic Supervisor who will support the Store Management team in executing store operations, maximising sales and delivering fantastic customer experiences every day.
Key Responsibilities include :
Deliver excellent service to ensure high levels of customer satisfaction
Motivate the sales team to meet sales objectives by training, mentoring staff and leading by example
Support the management team in creating business strategies to attract new customers, expand store traffic, and enhance profitability.
Train, and oversee new staff.
Respond to customer complaints and concerns in a professional manner.
Deputise in the absence of the Assistant Manager
What were looking for :
Previous supervisory experience
Share our love for food!
Passion for customer service
Available to work flexible hours
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