DirecciónWe are looking for someone to join our international Administration team of based in Barcelona, dedicated to our Spanish & Portuguese customer base.
Your primary purpose is to support all sales and customer-related administrative processes in the South region.
Here's a little taste of your challenge :
- Handle all administration related to services, from customer signature up to installation partner assignment and ultimately contract activation;
- Ensuring correct data and monitoring progress on installations;
- Coordinate after sales activities for existing customer database;
- Coordinate customer complaint handling until resolution;
- Assist the Accounts Receivable department in solving invoice or payment queries;
- Actively participate in the Customer Success program to keep long term customer relations and service contract renewals after initial contract period;
Report directly into the Administration team supervisor.
Who are you?
To be successful as an Administration specialist, this is the kind of profile we have in mind :
- Excellent communication skills : Spanish & English, 3rd language preferred (e.g. Italian);
- At least 2-3 years of experience in a similar role;
- Understanding of business processes and the ability to improve them when required;
- Confident and have experience working in a B2B environment;
- Stress-resistant under pressure;
- You are solution oriented and accurate person with a positive attitude;
- Enjoy working in a team in an international and dynamic environment;
Excellent computer and administration / organization skills.
Understanding technical issues is an asset
Let’s not forget the good stuff!
Working from home up to 3 days a week.
euros gross to set up your home office and additional monthly home office allowance;
Chance to work abroad for working days per year
Birthday off and volunteering time off.
Additional health and dental insurance.
employer-funded pension scheme.
Lunch, childcare, or transportation vouchers.
Unlimited access to LinkedIn Learning.
Access to Gofluent platform to learn new languages.
Employee Assistance Program.
Discount on Bridgestone tyres.
What can you expect from us?
- The chance to work in a fast-moving, innovative, and international team, dealing with different countries and cultures;
- A company culture that likes to work hard and play hard. We like to have fun. There is no sense coming to a job every day if you don’t like the people, you work with;
Decisive actions. We don’t like to wait. It’s in our DNA to move forward. So, it only makes sense that we don’t jam the company with many layers.
We make things happen quickly.
