DirecciónBring your passion and energy to our growing team. We’re hiring!
Travel Agent (French speaker)
Full time, Spain or office based in Barcelona
As part of the Travel Consultant Team, you will be the primary point of contact for our dedicated customer and provide active travel consultation, including travel details and up-selling of related product. This position performs at an expert/senior level and demonstrates an extensive understanding and applicability of all areas in the travel industry.
As a Travel Agent, you will
- Search and confirm travel reservations for the customer
- Strong understanding of a client travel policy and can consistently provide consultation to the customer
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Adhere to BCD Travel policies and procedures to maintain quality control
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Apply proper BCD Travel communication guidelines and standards (clear, concise and personal) to interactions
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About you
- Relevant travel agent experience
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills on travel industry system GDS Amadeus
- Strong verbal and written communication skills in English and French
- You demonstrate excellent internet research skills for client information
About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions.
