DirecciónAt American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
Whether we’re supporting our customers’ financial confidence to move are constantly redefining what’s possible and we’re proud to back each other every step of the way.
American Express is one of the world’s leading payment companies and provides customers with access to products, insights and experiences that enrich lives and build businesses.
Our Closed-loop network includes card-issuing, merchant-acquiring and card network businesses. Around the world we provide financial products and services to a broad range of customers, including consumers and businesses of all sizes.
Founded in 1850 and headquartered in New York, American Express has a heritage built on service and sustained by innovation.
When you join #TeamAmex, you become part of a diverse global community of over 60,000 colleagues. Your contributions to supporting, promoting and enhancing our brand will have a significant impact on how we continue to back our customers, communities and colleagues now and into the future.
You’ll have the opportunity to develop a range of skills and networks, collaborate on challenging projects that deliver value to our business and customers, learn about our award-winning culture and network across our diverse business units and regions.
You’ll become part of a collaborative and inclusive workplace as you build on your technical and interpersonal skills, hear from senior leadership through our Global Speaker Series, be responsible for your own live project, and learn first-hand how we deliver for our customers.
Key project
- The ideal candidate will join the Commercial team and learn the function for middle market and SME in Spain, specifically the unmanaged clients structure, gaining experience in specific commercial and process projects :
- Interacting with other corporate functions (Commercial Team and PA Servicing) and being tasked to monitor and optimize internal processes related to Program Administrators.
- Along with the team, assisting the structure in the daily client management activities, and liaising with the operations units.
The intern will gain experience in the following areas
- Project management skills with ability to interact following the standard dynamics within a sales management and process management structure in a multinational company.
- Typical competences for a Client Development Manager in a B2B / Services environment : Customer Relationship Management, Client Management, compliance requirements in a regulated marketplace, cross & upselling in a modern and complex organization.
- Required knowledge of the main American Express Global Commercial Services' products and services (including but not limited to Corporate Card, BTA)
Desirable Skills
- Undergraduate, Masters student, or Graduate from Economics background
- Meticulous attention to detail and organizational skills
- You’re able to remain calm under pressure, think on your feet and proactively solve problems
- Good communication skills
- Self-starting, innovative thinker who can provide team with suggestions and recommendations for process improvement
- Fluency in Spanish and English
- Proficient knowledge of Office tools (Excel, Power Point).
Duration : 6 months (+ potential to extend for an additional 6 months)
Start Date : 15th April
