DirecciónAbout Four Seasons Hotel Madrid :
Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions.
A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid.
After a careful restoration, Four Seasons Hotel Madrid, has to 200 guest rooms including 39 suites, 22 luxury residences, an elegant and dynamic brasserie combining the best of Dani Garcia’s awarded dishes along with a more casual Spanish and International cuisine, an informal gastrobar, where delicious Asian-inspired tapas pair with epicurean signature cocktails, a cutting-edge Spa, stylish function spaces and luxury retail.
The Role of Catering Executive :
The Catering Sales Executive is responsible for booking various event business, as well as all other department staff members who will be involved in carrying out the needs of guests.
Sells, plans and services corporate and social business while maintaining FS standards and maximizing revenue / profit potential.
Essential Functions :
Assist with all inquiries within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.
Demonstrate appropriate timeliness in getting proposals to client.
Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.
Maintain Knowledge of hotel facilities, bedrooms, capacities and dimensions of meeting spaces.
Continuously update Golden Sales & Catering with the events information (room hire, catering services and menu’s).
Prepare Banquet Event Orders and issue them as per Four Seasons standards.
Attend the BEO meeting with hotel staff.
Plan and host Pre-convention meetings with clients and colleagues if required.
Attend regular operational meetings to ensure effective coordination and cooperation between departments.
Be the liaison between the client and the hotel for all of the client needs. (catering and events, audio visual, decoration, transportation etc...).
Ensure and supervise the successful execution of the event in compliance with Four Seasons standards.
Communicate to, coordinate and motivate, all other departments so all client needs are exceeded (i.e. amenities, arrival / departure time, deliveries, special meal requirements).
Find solutions to the inevitable challenges and glitches that arise while groups are on property.
Enhance all food and beverage programs, Audio Visual and room hire for each client by upselling additional services in order to maximize revenue.
Maintain accurate revenue for all streams in Golden Sales & catering for precise weekly and monthly forecasts.
If required by Director of Catering, contribute to the preparation and analysis of the Event services bi-weekly forecast and month end financial summaries.
Achieve yearly personal and team sales booking goals.
Ensure accuracy of Banquet Checks provide bill review on completion of each program.
Facilitate and monitor training of catering coordinator, catering executive and new team members.
Maintain a competitive edge over the competition by consistently being creative in developing new menus, theme party ideas, festive and new ways to attract new and repeat business.
Perform other tasks or projects as assigned by Director of Catering.
Our Catering Executivewill have :
We are looking for individuals who possessa high level of professionalism and integrity while maintaining the confidentiality of the office.
A good working knowledge of all MS systems; Word, PowerPoint, Excel and Publisher are required. Applicants must also have a high attention to detail and the ability to multi-task in a fast paced environment.
Previous experience in 5-star hotel is mandatory, as well as at least 2 years of previous experience within the catering and events area.
A positive attitude and a can-do approach to any task are essential!
Must have the legal right to work in Spain and have fluency in English and Spanish.
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
We look for talent who share the Golden Rule people who, by nature, believe in treating others as we would have them treat us.
As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule.
This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed employer of choice.
