DirecciónDescripción del puesto de trabajo y cualificación necesaria
At Air Products, with more than 21.000 employees globally, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges.
And at the European Shared Services Center based in Cornellà de Llobregat, with more than 340 employees, we support the group's various subsidiaries of all Europe and other regions.
We have built an outstanding multicultural environment composed by employees of around 30 different nationalities.
Reimagine what’s possible at Air Products.
We are looking for a Collections Specialist with Hebrew based in Barcelona.
As Collections Specialist, you will :
- Ensure timely collections of outstanding balances from customers according to Air Products’ credit & collections escalation policy.
- Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate.
- Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation.
- Support and be backup for other collector’s associates.
- Liaise with the credit & collections team lead about all credit issues.
- Keep accurate and up to date logs of individual customer information.
You will have :
- Native level in Hebrew / Business level in English.
- Preferable Business Administration or Economics.
- Experience in handling incoming calls, preferably in the area of Credit & Collections.
- Negotiation with customers and a number of internal partners, dealing with collections, dispute management, account reconciliations, charges / payments.
Understanding of customer accounts and general business workflows, as well as basic accounting knowledge.
IT Knowledge : MS Office. SAP would be beneficial but not essential.
What we offer :
At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter.
We are the world’s largest hydrogen producer and experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
We offer a competitive salary and benefits package, a culture of respect, challenge, and innovation with excellent opportunities for growth and development.
We care about work-life balance, so you will have the possibility to work from home 3 days a week.
Bring your possible and grow with us as we embark on building tomorrow together by being the safest, most diverse, and most profitable industrial gas company in the world.
LI-SZ2
Id. de solicitud asignado automáticamente
49049BR
Tipo de contrato
Tiempo completo
Organización
Corporate
Área de Negocio / División
Finance
