DirecciónOur client, a fintech in the scaleup phase, present in southern Europe and Latin Amercia, is looking for a Commercial Coah for one of their subscription in the optical retail sotres.
About the role
You will play a role in the client subscription sales and enhancing the overall performance of their optical retail stores.
Your primary responsibility will be to serve as the Optica expert.
What you'll do
- Sell subscriptions as the Optica expert in the store.
- Be the superuser of the system, providing assistance and guidance
- Conduct training sessions for all store employees.
- Provide 1-to-1 coaching sessions to support individual skill development and improvement.
- Offer constructive feedback to employees to enhance their sales performance.
- Lead kick-off meetings each morning to set goals, boost team morale, and review the previous day's performance.
- Implement the customer journey and sales protocol process for every customer interaction from start to finish.
- Address any questions or concerns from employees related to the subscriptions.
- Act as the liaison between the store and the central Optica team, providing feedback and updates.
- Take responsibility for tracking and analyzing sales results, conversion rates, and employee performance metrics.
What they offer
- 23 vacation days + 2 days of free disposal per year.
- Competitive salary and performance-based bonuses.
- Professional development that includes access to a language learning platform with courses available for 24 languages, including both group and private classes.
- Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
- Health insurance discounts with Sanitas and DKV.
Moreover, they offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness).
What youll need
- Bilingual proficiency in Spanish and English is mandatory.
- 3+ years of experience working as a sales representative in an optical retail store.
- Strong understanding of optical retail products and the role of the optician.
- You should have a proven track record of high sales performance.
- Likeable personality with high energy and a positive mindset.
- Creative problem solver with a focus on results.
- Ability to adapt communication styles and leadership approaches to suit diverse employee needs.
- Persistent with a winning attitude and a knack for finding innovative solutions.
- Geographical flexibility for travel between stores.
- Comfortable with math and technology.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic.
We have an inclusive environment, and respect is above all.
