Courier HR Operations Specialist - Temp 6 months

Hungry for a challenge?

That’s good, because at Just Eat Takeaway.com (JET) we have abundant opportunity or as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe.

Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers. 

About this role:

As our Courier HR Operations Specialist you will join the courier HR operations team.

Together with the team you support the delivery fleet all over Spain.

Furthermore, you'll help to address concerns and tackle complex HR issues and exceptions to general policies in close collaboration with responsible HR Business Partners and Line Managers

These are some of the key ingredients to the role:

• Responsible for general day-to-day operational tasks relating to the courier  lifecycle.

• Being the first point of contact and answering inquiries from our courier fleet.

• Execution of administrative tasks such as absences management, employee data management and other HR documents;

• Support Local Operations and HR Business Partner with disciplinary actions and incidents.

• Proactively see opportunities for process improvement and work with other functions to craft and implement them.

• Production of monthly reports and analysis on HR system data to ensure data integrity.

What will you bring to the table?

• 1 - 2 years experience in HR Administration.

• Fluency in English and Spanish

• Experience in a high volume support function using a ticketing system.

• Helpful, service-minded, friendly and supportive way of collaborating closely with employees and partners.

• Affinity working with different online systems, including Google Sheets, Docs, Slides.

• Enjoy working in a fast-paced, changing and developing environment with changing structures and procedures. When we say fast, we mean it.

At JET, this is on the menu:

• Competitive salary

• Temporary contract (6 months)

• The opportunity to work in an international, tech-driven company

• An exciting role with room for initiative and personal development

• A beautiful workplace in the coolest tech hub in Madrid with  our own kitchen with healthy food.

• Holidays: 22 working days per calendar year

• A wide range of benefits (meal vouchers; private health insurance after one year in the company; life insurance)

• An amazing wellbeing program which includes activities such as fitness, yoga, physiotherapy; psychological support service),

• Hybrid working policy which allows you a good work-life balance

• Enhance parental leave

• Discounted Gym Memberships

• 15% Meal daily discount JET plattform

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day. 

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!