Crm And Data Quality Manager

Perfil buscado (Hombre/Mujer)
Data and Analytics:
• Establish and enforce Data Quality standards and policies to ensure the accuracy, consistency, andcompleteness of our CRM data for the sales team.
• Implement data governance practices to define roles, responsibilities, and processes for managing datathroughout its lifecycle.
• Conduct regular Data Quality assessments and audits to identify issues, inconsistencies, and redundancies, andtake corrective actions as needed.
• Develop and implement data cleansing, validation, and enrichment procedures to enhance the quality andreliability of data for decision-making and reporting purposes.
• Provide training and support to the sales team on data management best practices and tools to maintain dataquality standards.
• Own, improve and maintain data alignment with finance, with the goal of reducing our churn discrepancybelow 0.3%
• Audit KPIs and metrics on a recurring basis (weekly, monthly, quarterly, annually) to ensure internal alignmentis achieved
• Ensure AirDNA data accuracy standards are achieved each time we migrate a team onto our CRM postacquisition:○ Delineate accurate start ARR base○ Delineate accurate renewal profile for current customer base○ Support setting up KPI reporting on a forward basis
• New challenge in a International company.|Data & Analytics. CRM. English.
Tools:
• Serve as a subject matter expert on HubSpot, staying updated on platform updates, new features, and industrytrends.
• Create a culture of continuous learning and improvement within the sales team, encouraging adoption andutilization of the CRM across departments.
• Develop and deliver CRM onboarding sessions as well as technical skill development sessions for CRM users.
• Build and maintain CRM automations, properties, workflows, and portal configurations.
• Oversee implementation and integration of third-party software solutions (Gong, Apollo, LI Sales Navigator).
• Advanced user level of the Tech Stack involved in the sales process (Gong, Ringover, ChurnZero, Apollo, LI SalesNavigator).
• Support post-acquisition CRM integration projects
Company that offers data and analytical services tailored for the short-term rental industry.
● Competitive Salary
● 62 days per year to work from anywhere!
● 36 holidays per year
● 4 remote flexible weeks
● Health insurance with Sanitas (Vision + Dental included)
● Continuing education stipend
● Cobee card available for public transport, daycare, restaurants and health insurance
● Individual growth plan to progress in the role
● A fun and sunny office with big terraces
● Talented international team and a vibrant work environment
● Bottom-up management: we listen to your ideas and implement them
● Team building events
● Dog friendly office!