DirecciónAre you passionate about helping others? Do you like to work in an international and innovative environment? And are you interested in skincare and -products?
Then we are looking for you!
Our client is an international company and a Spanish dermatology leader specializing in solutions to skin conditions and sun protection.
They are looking for a French talent to join their Customer Care team at their headquarters in Barcelona.
You would be a great fit if you have excellent communication skills, have some experience in either administrative work in an international environment or a call center, and are comfortable working with online programs such as Microsoft Office, SAP or Salesforce.
Tasks
- Provide excellent customer service for customers in the French market
- Work together with the sales team to keep logistics up to date
- Build and maintain relationships with customers B2B and B2C
- Help the customers with incidents and complaints by giving creative solutions
- Stay updated on the company's products
Requirements
- Native level of French
- Full professional level of English or Spanish
- Previous experience in customer service or in a contact center
- Problem solver and team player attitude
- Great Microsoft Office skills
- SAP skills will be a big plus!
- Ability to adapt to a dynamic environment
- Thinking in solutions, have an innovative mindset
Benefits
- Competitive Salary
- Flexible working hours between 7 : 30 and 20 : 00
- 1,5-hour lunch break
- Hybrid working model
- Private health and -life insurance
- 24 days of Holidays plus Semana Santa and Christmas break and a Birthday afternoon off
- Personal- and professional growth opportunities
Babel Profiles is a boutique Recruitment Agency based in the heart of Barcelona and we work with amazing brands and support them in finding the perfect candidates / employees.
We are very people-oriented and have a close and informal style. We like to spend time getting to know our candidates and recognizing their skills and competencies in order to help them find the perfect job.
