DirecciónDescription
Join Our Dynamic One point of Contact team as a Customer Care Representative at Avis Budget Group Contact Centre Barcelona!
Are you an enthusiastic and driven individual with a passion for customer satisfaction? Avis Budget Group is seeking a motivated Customer Care Representative to join our dynamic corporate One Point of Contact team for the Iberia market.
If you're ready to take on new challenges, contribute to a positive work environment, and make an impact, we want you on our team.
What you ll do :
Solving problems of customer issue by providing appropriate information and excellent customer support and service.
Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.
You should apply if you bring :
Spanish as mother tongue level (if you also are fluent in Portuguese would be a plus)
Upper Intermediate English level
Previous experience in customer service
Familiar with Office
We will offer you :
Permanent contract starting on the 1st of March.
Monday to Friday shifts 9am to 5 : 30pm.
Work from home 3 days a week optional
Salary : 25326.89 euros gross per year plus monthly challenges.
Wellness and fun activities (fresh fruit, physiotherapist, game, and sports area and much more)
Colectivos Vip & car rental discounts and much more benefits
Multicultural and excellent environment in Barcelona’s World Trade Center
Global mobility opportunities
Excellent initial online and ongoing training and mentoring (paid from the very first day)
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
POST
BarcelonaSpain
R0162457
