DirecciónJujur. Honest, trustful, fair.
Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions.
Candidates and clients come to us as we take the time to really understand their needs.
We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.
Position : Norwegian Customer Support Representative
Location : Sevilla, Spain (on-site)
Employment type : Full-time
DUTIES AND RESPONSIBILITIES :
- Handle all incoming contacts from customers of a household appliances warranties company through various channels (phone, email and chat)
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools, processes and / or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times and ensure a positive experience
REQUIREMENTS :
- C2 level of Norwegian and B2 English, both oral and written
- Passionate about customers and customer service
- Problem-solving skills
- Stable internet connection
- Upbeat and positive attitude
- Ability to identify, apply and explain your product and / or service expertise with clarity
OFFER :
- Excellent remuneration package
- A dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
Hace 13 días
