DirecciónDESCRIPTION :
This role is a unique opportunity to work in some of the most cutting edge Data Centers in the world. Amazon Data Centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.
As a Data Center Technician, you will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the Data Center infrastructure.
You will be the primary point of contact for both internal customers (for example : Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).
Key job responsibilities
- Working to meet SLA's against assigned trouble tickets via a directed workflow
- Being first line touch point for hardware troubleshooting and technical issues
- Performing regular server hardware repairs(drives, motherboards etc)
- Carrying out routine network, server hardware and OS related repairs
- Working with cross-functional teams on a regular basis to complete routine work
- Engaging with Smart Hands in EU Regional POPs
- Adhering to security and safety best practices in the Data Center
- Participating in Data Center power & cooling events
- Participating in team meetings for metric analysis and daily / weekly goals achievement
- Identifying and help create documentation for use globally
- Identifying and help create process improvements relevant to the Data Center environment
- Performing server upgrades, rebuilds, scheduled works as required
- Interacting with third party vendors & contractors
- Contributing to the development of other team members
We are open to hiring candidates to work out of one of the following locations :
Huesca, HU, ESP Zaragoza, ESP
BASIC QUALIFICATIONS :
- High school or equivalent diploma
- STEM classes or vocational course curriculum education
- Are 18 years of age or older
- Experience with Microsoft Office products and applications
- Work 40 hours / week, and overtime as required
- Work 10 hour shifts as needed
- Experience managing work and priorities through a ticketing system and coordination with Manager
PREFERRED QUALIFICATIONS :
Knowledge of computer hardware components and operating systems
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https : / / www.
amazon.jobs / en / privacy page) to know more about how we collect, use and transfer the personal data of our candidates.
This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.
