DirecciónJob Description
The Director of Talent & Culture, reporting to both the General Manager, assumes the role of a team builder. This individual offers assistance to all hotel leaders and colleagues, ensuring compliance with company policies, operational and service standards, promoting strong colleague engagement, and attaining financial goals.
The Director of Talent & Culture is responsible for the strategic planning, leadership, supervision, development, and coordination of policies, activities, and personnel within the Talent & Culture department.
He / she is also responsible for ensuring legal and labor compliance while implementing the mission and talent strategy.
You are self-motivated, take ownership of driving your own performance, and excel when entrusted with your role as an expert in your field.
You also have a keen enthusiasm for learning new skills and taking on fresh challenges. You work brilliantly with colleagues across the hotel to ensure we are one team delivering a seamless and memorable colleague and guest experience.
What you will be doing :
- You will lead and oversee the day-to-day operation of the Talent & Culture Department and collaborate with the senior leadership on the implementation of the human resources strategy.
- You will assist the General Manager and EXCOM in defining a recruitment strategy for the opening of the resort as also the critical path from a manning perspective.
- You promote positive colleague relations through an environment that encourages open communication, trust, mutual respect, and fun.
- You assist departmental leaders and senior managers with the development of specific action plans to address issues and concerns identified in colleague feedback.
- You oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leaves;
- disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale;
occupational health and safety; and training and development.
- You conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resources information system and talent management system.
- You monitor and ensure the organization’s compliance with the Spanish employment laws and regulations, and recommend best practices;
review and modify policies and practices to maintain compliance.
- You are constantly challenging the status quo and thinking about how we can improve the way we do things to create an even better guest and colleague experience.
- You are self-motivated and take ownership for driving your own performance; thriving on being trusted and being given freedom in how you do your job.
- You handle discipline and termination of employees in accordance with company policy.
- You assist with and support colleague events.
- You ensure compliance with Accor / Fairmont policy and local legislation in all aspects of the human resources function.
Qualifications
Qualifications
- At least four (4) years of experience in a senior Human Resources leadership role within a Spanish hotel or resort is required.
- Can communicate fluently in both Spanish and English.
- University degree or diploma required.
- Formal education or certification in Human Resources Management is an asset.
- Prior experience in managing benefits administration and implementing employee wellness and safety programs
- Growth Mindset.
- Proven organizational skills, work well on own initiative and as a team, able to set and meet deadlines with quality results.
- Strong computer skills, proficient with MS Office (Word, Excel, Outlook,
- Strong interpersonal, communication, and presentation skills.
- Self-confident and able to communicate easily with all levels of an organization from line colleagues to Executives.
- A positive motivator, a committed leader, devoted to cultivating and upholding a positive and secure work environment that empowers each individual to reach their full potential.
Additional Information
- Competitive salary and benefits
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
- Opportunity to develop your Talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
