DirecciónOverview
Over the past years, with increasing competition and the rise of tuition fees, Financial Aid has grown in importance to become a core area for education institutions, as well as for IE.
Its strategic importance goes beyond awarding scholarships and fellowships to candidates. It plays a pivotal role in supporting all marketing and recruiting activities, as well as building strong institutional relations with companies, governments, private and public institutions, banks and funds.
The Financial Aid department also supports strategic projects, such as building a more gender friendly pipeline or attracting talent and high potential candidates, for instance.
Our aim is to be an effective tool to help open new recruiting niches and markets.
Responsibilities
Key Action Areas :
- Contribute to the daily operations of the department
- Provide guidance to candidates regarding Scholarships, and loans available at IE
- Promote the full range of scholarships provided by the IE Foundation and other sponsoring institutions, as well as the loans which are available to IE candidates.
- Assist candidates in navigating the Financial Aid process, which includes outlining a financial plan that is responsible and in-line with their economic needs
- Review and analyze Financial Aid application data to help determine accurate and compliant Financial Aid award packages
- Answer emails and have one to one informative sessions with potential students and / or parents
- Contribute to build a friendly and comprehensive customer service experience, candidates value fast responses, and friendly support and information
- Participation in commercial events and information sessions
Qualifications
Requirements :
- Minimum of a Bachelor degree
- Fluent in English and Spanish
- Organizational skills in setting priorities to complete a heavy workload within established time frames and deadlines
- Good communication skills and customer oriented
- Experience working in teams
- International exposure will be valued
- Experience with Excel & CRM will be valued
Options
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