DirecciónJoin Our Vibrant Customer Happiness and Operations Team in Palma de Mallorca!
Ready to embark on a journey that's reshaping the travel industry? At Sembo, we're trailblazing the way people experience travel, and we're seeking dynamic, Danish-speaking people who thrive in fast-paced, customer-focused environments. If you're ready to unleash your potential and contribute to redefining travel experiences, then hop aboard – the adventure starts here!
Sembo, a Swedish company within the prestigious Stena Sphere, is at the forefront of travel innovation. With our headquarters in Helsingborg and a cherished office in Porto Pi - Palma. We're on the lookout for exceptional talents to join our crew, creating a vibrant blend of Spanish charm and Swedish traditions. Think "kanelbullens dag" celebrations and Swedish fika against the backdrop of sunny Mallorca.
Position: Customer Service Executive - Flight Team (Native Danish language)
As a pivotal member of our energetic Palma team, you'll be the wind in the sails, driving exceptional customer service focused on accommodation-related matters for our Danish-speaking adventurers. Your knack for customer satisfaction and your gift of gab will create seamless travel tales.
What's On Offer:
- Embark on an exhilarating adventure with a gym membership that's dedicated to keeping you at your best.
- Unlock a treasure trove of holiday days to relax and explore at your leisure.
- Set sail on your personal travel expeditions with exclusive hotel reservation contributions.
- Dive into collaboration with talented and friendly shipmates who make every day a voyage.
- Plot a course for career growth in an industry that's evolving by the minute.
- an amazing new renovated office in Porto Pi, Palma De Mallorca
Your Journey Ahead:
- Cast a spell with Customer Service magic, handling hotel-related inquiries through calls, emails, and chats.
- Raise the anchor on glowing customer reviews across social channels.
- Craft personalized messages to tailor-make experiences for every traveler.
- Chart new waters by supporting sales growth across all fronts.
- Work in harmony with the team to navigate toward collective targets.
- Spin your creativity compass to deliver beyond expectations.
Your Map and Compass:
- Fluent in spoken and written Danish and English.
- Quick to set sail with new in-house and external systems.
- Equipped with a solutions-first mindset to meet traveler needs.
- Nimble and flexible to support our seven-day-a-week operation
- Team player spirit that thrives in collaborative waves.
- Infused with an unquenchable thirst for travel and creating unforgettable tales.
- Previous experience with GDS (Amadeus, Galileo) – a treasure on your journey.
Don't let this opportunity sail away – join us today and start scripting your adventure with Sembo Group. Chart your course toward growth, excitement, and the power to reshape travel experiences. Your epic journey awaits!
