Role Description
As a French Technical Support Advisor based in the vibrant city of Barcelona, you will be the first point of contact for our clients, providing top-notch support and guidance.
This is an exciting and varied role with a focus on problem-solving, maintaining customer satisfaction, and contributing to the smooth operation of our services.
Your day-to-day tasks will include troubleshooting technical issues, liaising with other team members to resolve complex problems, and using your communication skills to ensure a positive experience for our clients.
Company Description
Patrique Mercier Recruitment is a renowned recruitment agency with a mission to bridge the gap between skilled professionals and thriving industries in Europe.
We are passionate about connecting top talent with exciting career opportunities in various sectors including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy.
As a company, we are committed to supporting our employees every step of the way and fostering a supportive and inclusive environment.
Requirements
- Fluent in French and English.
- Strong problem-solving and communication skills.
- Customer-oriented and ability to adapt / respond in different situations.
- Experience in a Technical Support role is a plus, but not necessary as training will be provided.
What Company Offers
- Competitive salary package.
- Fully paid training to ensure you are equipped with the skills and knowledge needed for the role.
- Fully paid relocation package including flight, transfer, and hotel.
- Possibility to work remotely.
- Opportunities for career development and growth within the company.
Description of the Recruitment Process
- Submission of application through our website.
- Initial screening and review of applications.
- Interview with the HR team.
- Final interview with the Hiring Manager.
- Job offer to the successful candidate.
We encourage candidates to apply via the application form on our website www.patriquemercierrecruitment.com. Please note that only applications submitted through our website will be considered.
We look forward to welcoming you to Patrique Mercier Recruitment.
www.patriquemercierrecruitment.com