DirecciónAttend this Exclusive Recruitment Day for the Opening of Our 5-star Hotel in Dubai!Unleash your potential and be a part of something extraordinary.
We’re seeking young talent like you to join our outstanding team in Dubai!Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona.
Date : 14th and 15th of JuneLocation : Barcelona (exact location will be revealed to selected candidates only)WHAT YOU’LL DOYou’ll love what you do and take pride in delighting our guests :
- You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy We Care to life ensuring our employees and guests receive nothing but the best experience.
- You will create real connections and meaningful relationships by utilizing collective intelligence from all sources.
- Our Front Office Agent are responsible for acting as a hotel ambassador during their day. This will include showing guest’s round during their check in process and conducting daily duties in an efficient and timely manner, such as upselling and checking that reservations instructions are being followed, all to ensure our guests receives nothing but the best experience.
- Sometimes our guests have special requests involving and even special occasions. Most of these requests are fulfilled by our Front Desk Agent.
- Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Front Office Agent you’ll have the opportunity to bring these to life and continue to create our legacy.
- Communication is what keeps our departments running perfectly. Our Front Desk Agent must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are the essence of a day in the life of a Front Office Agent but we’ll make sure you are provided with specifics on how we care for our hotel.
WHAT YOU’LL BRING
- You’ll bring your unique personality and passion to the role and the team.
- High empathy. Resilient. Guest centricity. Confident. Well spoken. Manage multiple relationships and tasks. Spirit of generosity.
Passionate for the brand. Problem solver, quick on their feet. Curious and culturally aware. Proactively seek to connect. Goes above andbeyond.
- Communication is what keeps our departments running perfectly. Our Front Desk Agent mustcommunicate with other departments and extended hotel team in order to ensure thealignment remains.
- English is the primary language used in our hotel. You can comfortably communicate in thislanguage.
- You will have previous experience in Front Desk, Guest Relations is preferred. High level ofEnglish and local hotel language, additional languages are an advantage.
Working knowledge of Microsoft Dynamics, Opera, HotSOS, Spa Soft.
Role : Front Office Agent
Job Type : Permanent , Full Time
Location : Barcelona,
Apply for this job now.
