DirecciónHostess Terrat - Fijo discontinuo
Apply now Position :Hostess Terrat - Fijo discontinuo (Temporary / Seasonal #538248)
Property / Office : Mandarin Oriental, Barcelona
Location : Barcelona, Spain
A brief description about us :
Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudi.
The hotel belongs to the Mandarin Oriental Hotel Group which is an international hotel management group with more than 38 luxury hotels, resorts and residences with a worldwide presence in Asia, Europe and the Americas.
Mandarin Oriental Barcelona Hotel has 120 rooms, 28 of which are suites. All of our exquisite rooms and suites are uniquely decorated by Patricia Urquiola.
In addition to accommodation, the hotel has rooms that we rent for all kinds of events, such as weddings, meetings, business meetings...
Regarding the hotel's gastronomy, we have a 2 Michelin star restaurant, a wonderful cocktail bar, indoor garden Mimosa and the pool terrace where you can enjoy light dinners or spectacular views.
The hotel Spa consists of 8 treatment rooms, both facial and body, indoor pool and gym.
We are currently looking for new talent to join the F&B department as Hostess.
What will be the main functions you will perform in your position?
Major Responsibilities
To meet and greet guests in a friendly, professional, and courteous manner, handling all transactions related to billing accurately and efficiently, enhancing the hotel’s reputation for excellence
Tools / Equipment Used
Infosys System, RESPAK Systems, DELPHI Systems, Telephone, Microsoft programmes, Reservations Diaries, Cash floats
Daily Duties
To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests
To check on stock of take away menus
To attend pre-service briefings for daily updates
To ensure that reservations are handled in a friendly and professional manner
To organise the menus for each service
To welcome and offer cloakroom assistance for bar guests
To ensure that guests are seated according to their requirements
To liase with the managers regarding any relevant guest requirements
To wish Farewell to all guests, encouraging repeat custom
Periodic Duties
To support chef de rang and commis de rang on setting up the restaurant before and after the service
Occasional Duties
To assist in correspondence with guests
To carry out any other reasonable requests as directed by your manager
What kind of talent are we looking for this position?
- We are looking for a person with good customer orientation.
- To be used to work in a team and like to learn from multiculturalism.
- The person who joins us must be committed and professional.
- We are looking for someone who is responsible and reliable.
What do we offer our talent when working at Hotel Mandarin Oriental, Barcelona?
- We have a Canteen with a different menu every week, so you can eat during your work shift.
- We have a learning platform where you can be trained in the courses you are interested in.
- Our laundry team will provide you with a clean and ironed uniform whenever you need it.
- Our working environment at the hotel is young, fun and multicultural.
- Complimentary stays and special staff rates.
- You can have a tea or coffee whenever you want in our Coffee corner.
- Be part of a company with worldwide recognition.
- Join a team with a passion for service and luxury.
- You will have at your disposal an electric kick scooter & bike parking.
- We organize staff parties and team buildings throughout the year.
- We offer options for growth and / or projection within the group.
- We offer free weekly physiotherapy sessions, so you can relax.
- Enjoy your birthday, free to spend it with whoever you wish!
Mandarin Oriental, Barcelona is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.
Advertised : 07 Feb 2024 Romance Standard Time
Applications close : 31 May 2024 Romance Daylight Time
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