DirecciónJob Description
The main mission of this position will be to ensure that all the IT infrastructure, systems and applications work properly and that the IT services provided to the staff and guests are running with the required quality and performance.
It is necessary to work with autonomy, proactivity, and flexibility, but always very well coordinated with the Corporate and Business Unit IT teams, that will provide the policies and procedures, the standards and the second level of support when needed.
Also, to maintain a direct relation with the IT providers involved in the systems and services. An important part of the job will be to identify needs and propose action plans to improve the IT services at hotel level.
High teamwork and customer first orientation attitudes will be needed.
Qualifications
- Knowledge & experience in Windows Operating System, both Server and Workstation.
- Knowledge & experience in networking : IP protocol, VLANs, copper and fiber nets, wifi infrastructures
- Knowledge & experience in Office 365 tools : Word, Excel, Outlook, SharePoint, OneDrive, Teams
- Knowledge & experience in Microsoft Active Directory and DNS services
- Knowledge & experience in POS equipment (computers and receipt printer’s management)
- Knowledge & experience in Hardware maintenance (servers, computers, switches, tablets, mobiles )
- Knowledge & experience in Voice Systems (PBX, IP Telephony )
- Knowledge in Programming languages (scripting in PowerShell) will be a plus
- Knowledge of SAP software will be a plus
Bachelor s degree in computer science or Information Systems or Computer Technical Engineer.
Additional Information
- The position will report to the IT Manager of the Business Unit where the hotel is located.
- Availability to travel eventually.
