DirecciónSummary :
Responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines, whilst also working with Management to provide the best service to our clients by delivering their functional and technical expertise support a selection of clients
Main Responsibilities :
- Coordinate, schedule and organize public and in house training courses
- Managing, designing, developing and coordinating course material
- Manage the entire process of quality check, printing / delivering material, including materials provided by external suppliers
- Cooperate with several functions (e.g. Sales, Marketing) in order to identify customer needs, file convincing offers and work on efficient marketing campaigns
- Explore, identify and book trainers
- Monitor the enrollment of participants to public training sessions and in-house offers for up-to-date reporting
- Observe market developments and identify trends
- Ensure and improve effectiveness and efficiency for delivery process of trainings and the related material
- Maintain training catalogue
- Guarantee a high-quality service for external and internal customers (customer satisfaction)
- Manage data in our CRM system
REQUIRED EXPERIENCE
- BA / BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
- At least 3 years of working experience within the field of HR training of a service company required
- Experience with digital learning forms (e-learning programs, webinars, etc.)
- Strong interpersonal and communication skills as well as an independent work method
- Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
- Flexibility to support a global and fast paced environment
- Attention to detail
- Excellent written and verbal skills
- Self-motivated and a willingness to learn
- Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person.
Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies.
Background checks may include some or all the following based on the nature of the position : SSN / SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and / or drug test.
You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported.
We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive.
Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.
In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.
Applicants for employment may request a reasonable accommodation / modification by contacting his / her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities;
including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
