DirecciónRyanair Labs is the technology brand of Ryanair, a tech start up within an airline and with a state of-the-art digital & IT innovation hub we are creating Europe's Leading Travel Experience for customers.
Portugal is the latest location added to our digital portfolio with a 100% work from home policy. With offices based in Dublin, Madrid, and Wroclaw you will be able to work with teammates in every location.
With big plans to digitally revolutionize the travel industry, Ryanair Labs has embarked on its mission to become the Amazon of Travel with an encompassing Trip's platform.
Ryanair Labs is dedicated to hiring top IT talent, where software developers can have the freedom to work on game changing projects that will have an impact on our business and on more than 150m people a year.
The Role
The Infrastructure team are currently recruiting for a Junior Airport IT Systems Administrator. Reporting to local Team lead and our IT Service Manager, this position is permanent and based in Dublin.
Responsibilities
- Responsible for the ongoing maintenance and future planning needs of the company’s Airport environment.
- Monitor the performance of the company’s Airport infrastructure and make suggestions for improving efficiency.
- Image Hardware.
- Working Knowledge of Active Directory.
- Support Triage steps to determine User, PC, Network, or Application problems
- Monitor, update, and manage a ticket queue with the goal of resolving issues within agreed SLA’s
- Network Printer installation / troubleshooting
- Site installations
- Management and tracking of inventory through the full Asset Management Life Cycle
Requirements
- 1+ years hand on desktop support experience in a busy IT environment.
- Experience in remote and on-site PC fault diagnosis / troubleshooting
- Strong troubleshooting skills with PC hardware
- Knowledge of Active Directory, Win10 / 11, Microsoft365, Citrix, Printing, Symantec Antivirus, VPN,SCCM
- Excellent communication and documentation skills are essential
- Good team player
- Available to Travel to all Ryanair Sites planned and short notice
- Liaison with Vendors and onsite Leads / Managers
- Airport ID will be required for successful candidate.
Benefits
- Permanent contract.
- We believe in an hybrid working model, you can work up to three days per week remote, but you are also going to enjoy the excellent work environment at our modern offices in the heart of Madrid.
- Option to participate in trainings and conferences .
- Staff travel benefits from day one.
Other benefits :
- Possibility of taking part in trainings and certifications.
- Great chance to meet your colleagues in other offices.
- Annual events.
- Regular social meetings
- Paid referral system
Apply today to discuss the role in more detail!
