DirecciónJob Description
Our client, a leading global ICT service provider, is recruiting for an L1 Support Specialistto join their business inSpain.
Qualifications :
German + Spanish Language
Official studies Higher degree Administration of computer systems and networks
Technical :
IT Support Experience
Knowledge of networks and communications
Windows Server & UNIX experience ( Commands, Memory, Processes etc.)
Database experience ( Start, Stop, OEM etc.) - Oracle, MongoDB, Sybase
Tools Know-How : Zabbix, Grafana, Kibana, Job Schedulers, Alarms Monitoring, Salesforce, HP-ALM etc.
Shell Scripting ( Basic Debugging skills)
Weblogic server know-how (Thread Dumps, Data Sources etc.)
Error Debugging skills
Communication protocols (RCP, TCP, UDP), HTTPS
Video protocols (live, vod, dtp, - adaptive streaming)
Good to have : Knowledge Cloud Tech, VmWare, HyperV etc.
Process :
Incident Management skills.
Critical and Crisis coordination
Behavioural :
Flexible to work on multiple technologies and 24x7.
Excellent ownership skills
Simultaneously works on multiple tasks.
Excellent written, verbal and communication skills.
