DirecciónThe Company
Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?
J.S. Held is a global consulting firm providing technical, scientific, and financial expertise across all assets and value at risk. Our professionals serve as trusted advisors to organizations facing high-stakes events demanding urgent attention, staunch integrity, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations . We have over 100 locations worldwide. We are highly committed to all members of our community, both employees and clients. Our organization focuses on promoting a sense of community and inspiring our people to achieve results that exceed goals.
The Team and Job Summary
We are seeking a Technical Business Analyst to join our technical and business teams . This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the technical and business teams, whose responsibilities extend beyond those of traditional a Business Process Analyst. The ideal person for this role will need to not only have a strong grasp of understanding business requirements and translate them into technical specifications including process mapping, and flow charts , but also be flexible and a strategic thinker able to take on a variety of tasks such as working with our development team to ensure that our products are built to meet our business requirements and support training users on system processes and applications. If you are a technical and business-savvy individual with great communication skills, then we want to hear from you!
Job Responsibilities
Requirements Analysis:
Work with different project managers to develop the project scope and timeline.
Analyze and interpret user requirements, user stories, use cases, and system architecture documents.
Review and analyze system specifications, including the features and functionalities that are most important to test.
Business Process Mapping:
Create user documentation including process flows, roles and responsibilities, and use cases.
Assist with maintaining and documenting systems.
Develop and maintain detailed documentation of Business Processes, policies, and procedures.
Identify, quantify, and document Business Process improvements.
Research and conduct shadowing sessions to identify the methods and resources needed for effective processes.
Examine emerging business best practices and technological developments that can help automate and streamline processes to help businesses perform more efficiently.
Testing and Quality:
Acceptance Criteria: Define and specify the requirements that must be met for a solution to be considered acceptable to stakeholders, defining the data (inputs and outputs), quality attributes, and system functionalities necessary for the user to accept the system.
Participate in design and testing activities and participate in system implementations.
Perform data validation checks.
Diligence in reviewing data to be input to the system.
Identify, analyze, and document user interface issues.
Training:
Train users on system processes and applications.
Perform other duties as assigned.
Required Qualifications
English Proficiency Required: Full Professional Proficiency.
Bachelor’s degree in information systems, engineering, business, or a related field
8+ years of work experience in a technical support role
Proven ability to research, troubleshoot, and resolve complex problems.
Strong data-gathering and analysis skills
Very strong written and verbal communication skills
Detail oriented
J.S. Held is dedicated to becoming the global leader in providing multi-disciplinary consulting services to the construction, government, healthcare, industrial, insurance, energy, legal, and technology, communities. We have diverse practice areas including Construction Advisory, Financial Investigations, Forensic Accounting & Economics, Forensic Architecture & Engineering, Surety, Environmental Health & Safety, Equipment, Toxicology, and Building & Property Consulting, among other disciplines. J.S. Held is devoted to recruiting and cultivating top industry talent to build a collaborative and diverse team of experts. We leverage our experience to provide local, cost-efficient solutions and an unrivaled client experience.
Our mission is to serve as trusted, expert advisors to organizations around the world facing high-stakes situations that demand urgent attention, exceptional knowledge, staunch integrity and objective, clear-cut analysis and advice.
Some of the Benefits We Have Include
J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.
Our flexible work environment allows employees to work remotely when needed
Generous Annual Leave Policy
Comprehensive Medical Insurance
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
By submitting your application, you acknowledge that you have read the and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click to learn more about the personal information we collect and to learn about additional privacy rights that may be available.
Please explore what we’re all about at
EEO and Job Accommodations
We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!
J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you are an individual with a disability and would like to request for a reasonable accommodation, please email and include “Applicant Accommodation” within the subject line with your request and contact information.
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Department
Corporate : Information Technology
Employment Type
Full Time
Minimum Experience
Experienced
