Operations AgentChiclana de la Frontera, Spanienvor OrtChiclana de la Frontera, Spanien

ABOUT THE JOB

• Managing and communicating all bookings, last minute bookings and amendments, communicating to the destination team and suppliers guaranteeing services as smoothly as possible while optimising costs and load factor.
• Solving daily operational incidents relating to excursions and / or transfers to guarantee that our Service Level Agreements are met.
• Ensure all reservations are managed in detail and suppliers receive them on time.
• Guide contracting.
• Ability to think quickly to replan, accordingly to vehicle / guide availability.
• Excellent communication skills necessary in Spanish and English to deliver information to the service delivery team and suppliers.

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