DirecciónVerisure is seeking a talented, innovative and passionate ERP Specialist focused on Supply Chain Management (CoE Oracle Cloud) to support our growing operations at Group level.
Reporting to the Global Product Owner, the ERP Specialist will be a key member of the ERP Center of Excellence Team with critical impact on the business.
The company’s success depends on its people and it invests in them every day. Working with Verisure is being part of an industry leading world-class company that has a strong entrepreneurial spirit.
This is a unique opportunity to be part of a transformational growth story, to hold a key role in the development of our ERP Center of Excellence, and be part of a growing, ambitious high-performing company that is the market leader in Europe and a very important player in LATAM.
The ERP CoE organization is evolving from a decentralized to a centralized driven model to become more strategic, with higher value and higher impact ROI projects.
Key Responsibilities
The team member will be responsible for the Oracle Cloud ERP end-to-end support as well as improvement projects of already implemented territories (Procurement and SCM area Planning & Supply, Logistics, Manufacturing, Order Management, Procurement, etc.. ).
The global expert would be the go-to person for stakeholders across the organization, they would validate Procurement and SCM processes and technology, provide training to end users, give go-live and post-go-live support in addition to informal support to general colleague queries.
From the ERP Specialist SCM (CoE) we expect the following :
- Develop a deep functional understanding of the implemented cloud solution within the business and their pillar specialism (SCM Inventory and Logistics, Demand Planning, Supply Planning).
- To provide informal support to general colleague queries.
- To provide in-depth cloud solution functional knowledge to support changes in Oracle Solution processes or policies with the business responsibilities (continuous improvement).
- To support GPO in reviewing and evaluating the new features included in Oracle Service Packs (quarterly updates).
- To provide training to colleagues, company stakeholders, validators and end users (refresh training cycles on existing functionalities, new functionalities, etc.).
- To validate processes within the business and their pillar specialism resulting from updates or changes.
- To support GPO on managing / coordinating all range of supportive and maintenance activities (incident management, service request management) as well as helpdesk tickets resolution related to the support model Process (in coordination with 1st level of support Functional resolution and guidance and 2nd level of support Technical resolution team).
- The responsibilities may be adjusted based on seniority of the candidate.
Candidate profile
Location
Positions will be based in Madrid, Spain and will require occasional travelling.
Reports and organization structure
The role will report to SCM GPO Global Process Owner (reporting to Head of CoE)
Experience and Qualifications
We are looking for a high potential / top performer individual who will have the opportunity to learn from a growing organization and have a real impact on the business.
In general, we are looking for recent graduates with interest in the following areas of development :
- Recent graduates in Industrial Organization Engineering, ADE + Computer Science or any branch related to Industrials.
- Developing in the world of Industry 4.0 and digital transformation of companies.
- Analytical ability to develop your skills around data analysis.
- Good level of Spanish and English(fluent C1). French desirable.
- Advanced level in Microsoft Office. In particular Excel and PowerPoint.
Strong fit with our Company DNA
- Passionate in Everything We Do : Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly
- Committed to Making a Difference : When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline
- Always Innovating : We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better.
We are risk takers and we learn continuously
- Winning as a Team : Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win
- With Trust & Responsibility : Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise.
We do the right thing, always
The Company
We Are People Who Protect People
We are the leading provider of professionally monitored alarms for residential households and small businesses in Europe.
Peace of mind for families and small businesses
We believe it is a human right to feel safe and secure. We now protect more than 4 million families and small businesses.
Our service includes 24 / 7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support.
As well as protecting against intrusion, we protect against fire, attack, theft, life-threatening emergencies and other hazards.
Verisure people are dedicated and committed and provide what we believe is the best customer service in the industry.
Leading across a broad footprint
We are the leading provider of residential and small business monitored alarms in Europe. We operate in 16 countries across Europe and Latin America.
Our business is driven by organic growth, based on our differentiated business model. We attract high quality customers.
We work hard to ensure that our customers are happy. This contributes to an industry leading level of attrition and a long customer lifetime.
A technology-enabled human services company
Our 25,000 team-mates are the foundation of our company. Our business model combines technology and human expertise to protect people.
We are a human services company. More than 80% of our colleagues interact with customers every day. This connection provides the insight that inspires our innovation.
These insights are a source of advantage. We leverage these insights with the significant investment we make into product and service innovation.
The close customer contact also fuels the pride which drives engagement.
30 years of experience and many more to come
We have been protecting what matters most since 1988. Over that time, we have expanded beyond our roots in the Nordics and Spain.
We now serve most of Europe and have also established a strong presence in Latin America. In 2017, to evolve our operating model, strategic innovation, operational excellence and access to talent, we opened our new Group headquarters in Geneva, Switzerland.
In 2019, we formed a strategic partnership with Arlo, a world leader in connected cameras. Verisure acquired all rights to Arlo’s European business.
This allows us to offer connected camera services in Europe as a complement to our professionally monitored security service.
It also allows us to access new go-to-market opportunities in retail and e-commerce.
