Planner (M/F) - Barcelona

For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and Italy (for the time being !)

In an ever-changing world, we take confident steps, guided by the continuous development of our self-sustaining business model. Our success story is woven around an innovative B2B2C model, forged through strategic partnerships with major players in real estate and banking.

We are dedicated to fostering an exciting and vibrant work environment because that's what brings out the best in us. We believe that business needs to be disruptive and ambitious in order to thrive.

However we're not limited to just being good at business. We are also committed to our social responsibility as we strive to actively contribute to the community we belong to, minimize our environmental impact, and aim to foster a culture of social engagement and consciousness among our co-workers.

At the heart of our philosophy is the commitment to long-term success over short-term convenience. We highly value the contributions of each of our 800+ employees, providing them with ample opportunities for growth and the development of invaluable skills.

As a planner, you will :

• Forecast monitoring
• Build forecasts for all our activities on the different markets, and integrate them into our planning tool.
• Verify and correct the historical volume charts for our activity.
• Participate in the sizing process with the WFM Manager and the Operations Managers.

Planning

• Create the planning model according to flows, indicators and resources
• Optimise planning by activating the levers at their disposal (mutualisation, paid holiday, destaffing ...)
• Ensure that the planning corresponds to the needs and meets the requirements in terms of objectives and the wishes of the partners.
• Maintain the parameterisation of our planning tool so that all agents and planning files are aligned with the field.
• Ensure that all operational constraints are taken into account in the parameters of our planning tool (Sites, Schedules, Vacation, ...).
  

Vacation management

• To supervise the proper validation of vacations days requests.
• Monitor and continuously adapt the availability of holidays at the destination of our teams according to the needs and the volume of calls received.
• Take care of the requests sent by the different managers regarding the planning of their teams, including “Bolsa de Horas” requests of long term which require planification.
• And other tasks included in the professional category.

About you :

• Previous experience in a similar role
• High level of Excel/Gsuite knowledge
• Good communication skills, verbally and written
• Good analytical and organisational skills
• Proactive and capacity to foresee the needs of the department
• Language: English, French and Spanish are valued
• SQL knowledge valued

What we offer :

By joining papernest you will benefit from a package composed of:

• Stock options (BSPCE)
• Bonus on OKR
• Sanitas health insurance, covered at 50% by papernest
• Flexible Remuneration System, allowing you to dedicate a part of your salary to tax free services (restaurants, childcare, transport,...), and thus save money!

... and you will be part of a working environment which is :

• Flexible thanks to a remote friendly policy (possibility of 2 days of home office per week)
• Inclusive, everyone has their place at papernest, and with more than 46 different nationalities, it is not uncommon to start a sentence in English et de la finir en Français o en español ¡
• Comfortable, with incredible offices and 1500 m2 of terraces and garden, all 5 minutes from the beach, perfect for sunny lunches 🌞
• Team oriented with regular events and team buildings
• Exciting and challenging, where you will find the necessary resources to develop your career thanks to our internal mobility policy
• Tasty : free breakfast every Tuesday!

Hiring process : 

• Interview with Aurora from the Talent Acquisition team
• Test : Excel Exercise
  
• Interview in English with Anna Nualart, WFM Manager

If this is your challenge, don't miss it! We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone.

Ladies, we strongly encourage you to apply! Even if you feel that you do not meet all the criteria mentioned in this offer, please note that they are only indicative. Your application will be considered with great interest. Parity and diversity are an asset for our teams!