Process Expert (M/F/D)

Location: Barcelona, Spain #LI-Hybrid
We are seeking a Process Expert (m/f/d) who will be responsible for the independent delivery of profound administrative services in a local and a global context and also ensure service levels are delivered in line with site requirements.
Key Responsibilities:
• Takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members.
• Informs, advises and supports the team and associates from outside the team on processes, guidelines and services that are specific to the department.
• Supports optimization of current processes and/or introduction of new or modified processes.
• Handling of administrative projects tasks with clearly defined content and time limitations.
• Acts as a team member for administrative projects & manages the administrative part of special tasks.
• Guarantees a smooth adjustment to the job of new employees in the own area of responsibility.
•Takes over supervising for colleagues in the administrative area (e.g. apprentices, new employees etc.) • Plans and coordinates administrative procedures and systems and devise ways to streamline processes.
• Reports technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
• Distributes marketing samples (where applicable).

Essential Requirements:
• Collaborates across boundaries.
• Cross Cultural Experience.
• English language knowledge.
• Experience in Franchise Strategy.
• Timely decision making.
• Effective communication.
• Knowledge of organization structures and working practices.
We offer full time employment with probation period.
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn morehere: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive:
Competitive salary, Annual bonus, Flexible working schedule, tailored to your needs, possibility to work from home, Pension scheme, Employee Recognition Scheme, Expanded program for the promotion of health in the field of physical, mental and social well-being (Energized for Life), employment at Top SI Employer, Unlimited learning and development opportunities.
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network