DirecciónAre you ready to join a dynamic team of professionals who are revolutionizing the way we learn?
IE University is seeking a Program Assistant to contribute to our cutting-edge educational initiatives within the Master in Management department!
Why IE University
We are one of the world’s most international educational institution in the world, with more than 100 nationalities on campus. As a diverse, multicultural and inclusive institution, our goal is to make an impact on people’s lives.
We are looking for a person to join a full-time position based in Madrid.
The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.
The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and be a team player.
Responsibilities
The most relevant tasks managed by the Program Assistant include but are not limited to:
- Act as point of contact with internal and external stakeholders involved in the programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
- Attend and support students and professors on a daily basis.
- Manage a high volume of e-mail and timely respond to student queries.
- Compile and update databases with student information.
- Contribute to the preparation and edition of reports and presentations.
- Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.
Qualifications:
- Bachelor’s Degree.
- Fluency in both English and Spanish, and good communication skills (verbal and written).
- A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
- Proficiency in Microsoft Office (Word, Excel and Powerpoint).
- Curious, open to learn and with team-working skills.
- Strong desire to work in a multicultural environment.
- Candidates must possess a valid EU work permit.
