DirecciónAircall is a place where voices are valued.Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world Paris, New York, Sydney, Madrid, London, Berlin, or at home everyone has a voice that is valued.
Whatever your background, wherever youre from we want you to join the conversation. Lets talk.As a Senior Backend Engineer, you will be responsible for the design, development, deployment, and operation of business-critical / AI features that add customer value on top of Voice.
Best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job.
Quality, excellence, and agility drive our delivery processes and you will help us level these up. Using a variety of back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers business critical tools (CRM, Helpdesk, E-Commerce, ).
This position is based in Madrid. Candidates willing to relocate to Spain are welcome to apply Note : we do not sponsor visa.
Your mission @ Aircall :
- Participate in requirements analysis to help with providing the right technical and business solutions for our customers
- Propose innovative solutions based on AI landscape trends
- Have key responsibilities within the design, architecture, and end-to-end delivery of key modules
- Write clean scalable code and test and deploy applications and systems
- Revise, update, refactor, and debug code
- Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
- Involvement in product and platform performance optimization and live site monitoring
- Mentor team members
A little about you :
- You have at least 5+ years of experience in back-end development in a large scale, preferably typed language (Typescript / , Java, Scala), with experience in Javascript, Ruby, or Python, with a focus on delivering for security, scalability, availability, and performance
- Knowledge about LLMs (GPT, Mistral, Llama, Claude, etc) and experience developing with them (usage, prompting, etc), AI frameworks (Langchain, LlamaIndex, Auto Gen, etc), AI architectures (RAG, reranking, etc)
- Nice to have : Ideally you will have worked with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon
- Security is at the forefront of your mind in everything that you do
Aircall is constantly moving forward. Were building new roads to complete our journey, and were taking people with us who have the same builder mentality.
Lets grow together : Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
Were creating a place where great people trust one another and thrive together.People flourish at Aircall and now is the time to be part of the team and the journey were on.
Why join us? Key moment to join Aircall in terms of growth and opportunities ️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities : cosmopolite & multi-cultural mindset Competitive salary package & benefitsDE&I Statement : At Aircall, we believe diversity, equity and inclusion irrespective of origins, identity, background and orientations are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. Were working to create a place filled with diverse people who can enrich and learn from one another.
Were committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.
Above all else, we understand and acknowledge that we have work to do and much to learn.
