DirecciónCompany statement
With over 105 million customers in 61 countries, AXA's strong global franchises and three lines of expertise - Property & Casualty, Life & Savings and Asset Management - provide a distinctive business portfolio.
As a company whose business is to protect people, we have a responsibility to leverage our skills, resources and risk expertise to build a stronger and safer society.
To achieve our mission, we are committed to redefining the standards of our business so that we truly differentiate ourselves and earn the trust of our key stakeholders.
Business unit statement
Cyber Defense organization has been created in 2018. The aim is to execute the strategy defined by Group Security and deliver Cyber products to the AXA entities.
The Product & Services department is responsible for creating and updating the product roadmap, managing the operations of the security products, in addition to enhancing product capabilities to meet entity requirements.
The SOC (Security Operations Centre) is the heart of Cyber Defense and as part of this product we need to ensure the SOC data is shared with the AXA entities receiving the service in the most efficient, timely, accurate, complete and meaningful manner.
The SOC Self Service Portal is the place where SOC data and KPIs are displayed for the AXA entities to get a view of their environment and performance.
The SOC Self Service Portal service owner will join the Service Management team in Cyber Defense, working on initiatives, development and extending the perimeter of SSSP.
Main activities and responsibilities
Build and communicate the SSSP vision and roadmap in alignment with the SOC roadmap
Maximize the customer and business value of the product.
Own the backlog, the product delivery and the product performance
Build the product Roadmap and cascadeit to relevant stakeholders
Manage the Product budget, monitor costing and sourcing with the help of support functions
Develop the product promotion and marketing strategy
Implement agile methodologies and continuous improvement processes to optimize product development and delivery
Formalize the Delivery Model based on Product’s vision and strategy
Job purpose
Product delivery
- Establish processes for efficient operation of SSSP in business as usual mode (request, incident, change management)
- Establish agile way of working with supplier and operations teams to ensure delivery
- Work with Service Delivery Managers and entities to ensure the data quality and accuracy in SSSP
- Define the product roadmap and lifecycle
Roadmap
- Create, own and maintain the tactical roadmap in alignment with SOC roadmap and Cyber Defense priorities and entities needs
- Align with and manage the vendor relationship in order to receive inputs on the next releases. Estimate the potential impact on the current product delivered to the entities.
Communicate / explain the tactical roadmap on a regular basis to the entities
Drive the day to day delivery of the tactical product roadmap
Budget Management
- Manage, communicate and optimize the budget for SSSP
- Review the charge back model to entities
Project delivery
- Deliver the projects related to SSSP product roadmap
- Act as primary project sponsor for all projects related to SSSP product
Estimate the required project costs in July for the next year in alignment with the tactical roadmap
Your Profile
Profile
Education
- Bachelor degree in Computer Science, Engineering, or related field
- Post-graduate degree in Project / Product Management, IT or a closely-related subject
Certification
Certifications in Information Security domain are desirable but is not essential
Overall work experience in the field
Experience in IT field >
8 years
Experience in Information Security field >
5 years (advantage)
- Proven experience in product management
- Proven experience in international, multicultural and large scale enterprise
Skills / abilities
- Cross cultural sensitivity, flexibility
- Organized with a proven ability to prioritize workload, meet deadlines, and utilize time effectively
- Strong interpersonal and communication skills; able to deal effectively with diverse skill sets and personalities, works effectively as a team player
- Ability to function effectively in a matrix structure
- Strong analytical skills
- Apply analytical rigor to understand complex business scenarios
- Fluent in French and English
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community.
Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive.
You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives.
This is your chance to build the tomorrow you want. Know you can.
About the Entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action :
- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities
What We Offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
