DirecciónThe Service Management team in P&C, Collection & Commission Solutions Department is in charge of overviewing technical services that are required from our colleagues.
The scope includes a variety of technologies supporting : Data Solutions, Web Services Applications, Business Intelligence, Financial Solutions, Morgatge Solutions, etc...
You Will
- Support Service Management Team with several activities, monitoring, reporting, data processing, documentation maintenance, etc.
- Support in developing presentation slides, Status Updates, IT Healthchecks, Process Summaries, Service Status Analytics), internal trainings, customer workshops etc.
- Support in maintaining relevant IT Service Documentation in AZ Technology’s systems, ORGS, ServiceNow
- Support in day-to-day operations of Service Management areas : Asset Management, Configuration Management, etc.
- Support in ad-hoc activities required to keep stable and efficient operation of services including availability, capacity of services
- Support with analytics for different process areas in Service Management (configuration, change, release, incident, problem, etc )
Your Skills
- Qualification : University degree (Bachelor or equivalent), preferably in business administration with a focus on information technology
- Knowledge : Stakeholder management Knowledge with MS Office Suite Fluent in English and German Desirable
- Skills : Process and project management, ITIL training or certification desirable. Continuous learning willingness and ability in a fast-moving environment Ability to exchange ideas and information effectively in a concise and logical way Excellent prioritization skills and ability to adapt to changing demands Highly independent and persistent way of working
- Experience : Exposure through other internships, projects or jobs in project coordination, quality assurance, compliance or help desk Desirable previous experience with agile teams Desirable experience working with Configuration Management Database (Service Now or other systems)
39905 Operations Student Allianz Technology Part-Time Temporary
About Allianz Technology
Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group.
With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.
We oversee the full digitalization spectrum from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction.
In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.
D&I statement
Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience.
We welcome all applications from all people regardless of gender identity and / or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.
Join us. Let s care for tomorrow.
You. IT
