DirecciónAnswering Inbound calls with a repairrequests for appliances. You should have a strong commercialprofile, capable of making sales and hitting targets.
Adding tothis, you will also be responsible for the Customer Service andclaim handling of our services. You will part of a Benelux teamthat shows best practice and tests new products andmaterial.
Tasks
- Answer inbound calls in native language and offerinsurance to consumers
- Register new appliancesfor consumers calling in
- Capture and confirmappliance registration details
- Explain legalwarranties and offer additional insurance afterregistration
- Possess a strong commercialprofile with sales knowledge and objection-handlingskills
- Demonstrate excellent customer serviceskills and familiarity with working towards targets
- Adaptability to product changes and ability tocommunicate effectively
- Provide feedback onprocesses and best practices
- Manageregistration of client appliances and their information
- Offer new or extended insurance options toclients
- Adhere to compliance standards andbehaviors
Requirements
- C2 Flemish and Dutch level of requiredlanguage
- Working proficiency in English
- Spanish would be a plus
- Able to effectively communicate to customers
- At least 12 months of sales experience
- Competent in the use of Microsoft packages
- Dynamic, rigorous, diplomatic and highlycommunicative
- Easy adaptable to differentpartners
- Teamwork
- Proactive
- Excellent customerservice skills
Benefits
- Good stable salary with high salescommissions,
- Tickets Restaurant,
- Company Life Insurance
- Young,dynamic, and international work atmosphere with comfortable workconditions
- Possibility of havingEnglish / Spanish classes
Remote,Spain
International recruitmentAgency
Hace 2 horas
