DirecciónOverview : We are currently looking for a Virtual Assistant / Business Development Representative to join our team. If you are a customer-focused individual with excellent communication skills and a strong drive to excel, we want to hear from you! Salary : Euros 1,122 Monthly Working Hours : 10 am to 6 pm, Madrid time zone Key Responsibilities : Customer Onboarding : Act as the primary point of contact for new customers, guiding them through onboarding.
Provide customer assistance and support during the onboarding phase, ensuring a smooth and positive experience. Collaborate with cross-functional teams to streamline onboarding procedures and improve overall customer satisfaction.
Business Development : Conduct market research to identify potential clients, industries, and partnerships in the Spanish market, with a focus on Madrid.
Generate leads through various channels, including online research, social media, and networking events. Collaborate with the sales team to develop and implement effective Business Development strategies.
Assist in the creation of compelling sales presentations and materials. Client Relationship Management : Nurture relationships with existing clients, ensuring high levels of customer satisfaction.
Proactively address client concerns and queries, escalating issues as needed. Collect and analyze feedback from clients to identify areas for improvement and innovation.
Administrative Support : Provide general administrative assistance to the team, including scheduling meetings, managing calendars, and handling correspondence.
Assist in preparing reports, presentations, and other documentation as needed. Maintain accurate and up-to-date records of customer interactions and Business Development activities Qualifications : Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience in customer service, onboarding, or Business Development roles. Excellent communication and interpersonal skills, both written and verbal.
Strong organizational skills and attention to detail. Ability to work independently and proactively in a virtual work environment.
Familiarity with the Spanish market, particularly in Madrid, is a plus. Benefits : Flexible work hours Opportunities for professional development and growth Collaborative and dynamic work environment About 1840 & Company 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.
We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool.
We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina.
We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent.
Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.
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