Dirección
forma de trabajoWhat’s the job?
As the friendly face of our outlets, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.
You’ll report to the Food & Beverage Manager.
Your day-to-day
• Create a warm welcome to everyone and set the tone for each guest’s experience.
• Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods.
• Set up your outlet – stock up on all the supplies you’ll need and manage your inventory.
• Ensure that food and beverages are well stocked.
• Ensure overall cleanliness and maintenance of the working area.
• Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace.
• Work with your restaurant and kitchen colleagues to offer a seamless food service.
• Assess customers’ needs and preferences and make recommendations.
• Report and follow up on maintenance and repairs and for the cleanliness of the bar.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
What we need from you
• 2+ years’ experience working within hotel/restaurant.
• Bachelor’s degree in hospitality or related field.
• Must be fluent in Spanish and English, additional languages will be highly valuable.
• Proactive, positive, energetic, dynamic, team-worker and with passion for service.
What to expect from us
• Discounted international room rates.
• Training programmes and access to IHG’s training tool.
• Meals whilst on duty.
• Private health insurance
• Cool environment and lots of fun!
