DirecciónThe Associate Director, Patient Recruitment defines recruitment & retention strategies and tactics, which are site and patient centric, as well as explores and implement innovative Patient Recruitment and site engagement strategies in close collaboration with both internal and external stakeholders and specialized Patient Recruitment vendors (when relevant).
Innovation and an agile mind-set being key to this role, the Associate Director, Patient Recruitment is expected to show initiatives and to come up with ideas on improving Patient Recruitment and engagement in global clinical trials, with knowledge of the relevant regulatory requirements and data driven trends.
He / she leads and support the teams of Patient Recruitment and Site Engagement Strategists and Digital Marketing Specialists, developing the right recruitment and advertisement strategies which is customize for each study, ending up meeting and accelerate whenever possible the enrolment timelines.
In this role, the Associate Director, Patient Recruitment works closely with project teams for the development, management, execution, and timely delivery of tactics for patient and site-facing initiatives in support of a clinical trial.
He / she prepares and tracks Patient Recruitment metrics, key performance indicators, key risk indicators, and run impact assessment of the recruitment and advertising campaigns, including mitigation and contingency strategies, and outcome is shared with the senior management.
The Associate Director, Patient Recruitment oversees the recruitment and retention strategies to ensure the strategy fulfil sponsor expectations, is aligned with local and federal regulations, and developed and executed on time and within the budget.
The Associate Director, Patient Recruitment is also responsible for maintaining the library of recruitment tools as well as efficient strategies per therapeutic indication and for determining strategic goals and objectives for Patient Recruitment and ensuring alignment with senior management priorities.
This role is perfect for you if you :
- Have a minimum of 7 years relevant experience in global Patient Recruitment and digital marketing in clinical research and in the biotechnology, pharmaceutical, and / or CRO industry
- Have regulatory knowledge in the field of clinical trials
- Have project management skills and experience in developing and overseeing complex campaigns and strategies
- Have international experience in Patient Recruitment for clinical trials, ideally in different European countries
RESPONSIBILITIES
More specifically, the Associate Director, Patient Recruitment will :
- Develop processes and tools for Patient Recruitment, advertisement and retention using various strategies.
- Provide feedback on the costs and pricing structure specific to recruitment, advertisement, and retention services.
- During the proposal stage, prepare in collaboration with the Director, Operational Strategy and Project Director, Patient Recruitment strategy options and recruitment models.
- Assess feasibility of successful Patient Recruitment, advertisement, and retention strategies for clinical trials, identify risks, and plan risk management strategies.
- Present recruitment strategies during Bid defense meetings and study kick-off meetings.
- Develop or review the project-level recruitment strategy plan.
- Work collaboratively with teams to operationalize and implement best-in-class strategies for clients to meet recruitment and retention goals.
- Provide senior oversight across programs with internal and client teams.
- Manage staff by planning for resourcing, including hiring, on-boarding, training, reviewing performance and guiding professional development.
- Outline, delegate and supervise the work for the Patient Recruitment and Advertisement teams and evaluate workload, quality and budget metrics through regular review and reporting of risks and issues.
- Develop data-driven modeling processes; provide metrics and analytics to teams, clients, and Innovaderm leadership specific to recruitment strategy efficacy and identify changes and improvements, if needed
- Ensure quality and regulatory appropriateness and acceptance of all offerings and programs.
- Lead departmental quality and process improvement initiatives.
- Serve as a subject matter expert in patient engagement, recruitment, and retention.
- Interact directly with clients to establish and gain clients input on recruitment strategies and budgets, as applicable.
- Ensure or supervise creation and execution of the advertising central campaigns per timelines and budget.
- Act as primary liaison with Patient Advocacy Groups and Physician Network Groups.
- Develop a robust expertise per therapeutic indication specific to efficient recruitment, advertising and retention strategies and expected recruitment rates.
- Manage recruitment vendors qualifications, proposal review and contract negotiation, in collaboration with Project Manager and Quality Assurance and recommend qualification of new vendors as required.
- Ensure each study has been set-up and maintained appropriate in Clinago as per internal processes.
- Ensure Clinago user accesses are managed appropriately.
Our company : The work environment
The work environment
At Innovaderm, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness.
We offer a stimulating work environment and attractive advancement opportunities.
In this position, you will be eligible for the following perks :
- Flexible work schedule
- Permanent full-time position
- Company benefits package
- Ongoing learning and development
About Innovaderm
Innovaderm is a contract research organization (CRO) specialized in dermatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients.
Based in Montreal, Innovaderm continues to grow and expand in North America and Europe.
Innovaderm is committed to providing equitable treatment and equal opportunity to all individuals. As such, Innovaderm will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request.
Innovaderm only accepts applicants who can legally work in Spain.
IDEAL PROFILE
Education
- Bachelor’s degree in a scientific or health-related discipline or in a field relevant to clinical research
- Specialized graduate diploma in drug development is an asset
Experience
Minimum of 7 years relevant experience in global Patient Recruitment and digital marketing in clinical research and in the biotechnology, pharmaceutical, and / or CRO industry
Skills and knowledge
- Proficiency in English (written and oral) is required
- Bilingual French and English or fluency in another language is an asset
- Excellent knowledge and competency in Word, Excel, and Power Point
- Ability to prioritize multiple assignments to meet deadlines
- Attention to detail
- Quick learner, good adaptability and versatile
- Strong critical and strategic thinking skills
- Strong organizational, communication, problem-solving and multi-tasking skills
- Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations / guidelines
- Good understanding of the updated European Union pharmaceutical legislation for the Clinical Trials Regulation (CTR)
