DirecciónJob Number 24045923
Job Category Rooms & Guest Services Operations
Location The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
This position involves managing complex inventory and ensuring maximum occupancy and revenue while maintaining customer satisfaction.
Key responsibilities:
Objectively coordinate room assignments based on guest requirements and hotel availability.
Manage reservations to ensure equitable and efficient distribution of available rooms.
Collaborate closely with the Front Desk, Reservations, Housekeeping, and Maintenance teams to optimize hotel occupancy and revenue.
Revenue responsibilities:
Monthly/Weekly/Daily tasks
Accurately implements pricing strategies in Marriott tools
Implements tracking and analysis tools to support deeper analysis
Temporarily assume tasks and responsibilities of DORM ensuring operational continuity and efficient execution of daily activities.
Upsell program
Requirements:
Previous experience in hotel management roles, preferably in reception, reservations, or revenue management
Knowledge of hotel management systems (PMS) Opera and Marriott environment
Excellent communication skills and ability to work as part of a team
Analytical skills and ability to make informed decisions
Ability to work under pressure and efficiently resolve issues
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
