DirecciónDo you have strong communication skills (Swedish + English), and would you like to work in an international environment, providing B2B assistance in your native language?
Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!
Tasks
You will work in a dynamic team for one of our clients in the payment industry and will be part of the Nordic support team.
You will start with an intensive training to learn all the details to be well-prepared to provide the best service to your clients.
Some of your daily activities are :
- You are an important link between the customer and the organization.
- You will be in contact with the B2B-customers both by telephone and by e-mail.
- You will work solution-oriented in the service of the customer.
- You ensure correct administrative handling and follow-up of incoming questions and requests.
Requirements
- You have a native level of the Danish language in word and writing, and have good knowledge of the English language
- You have at least a professional Bachelor's level of work or thinking
- Ability to express yourself in a coherent and concise manner
What else?
- You know Windows Office
- You can communicate constructively and show empathy
- You do not think in terms of problems but are solution-oriented
- You can work independently but also be a good team member with colleagues
- Customer service experience is a plus
Benefits
A dynamic, people-oriented and challenging position within a growing ambitious organization. You will be working with a motivated, collegial and international team in an open atmosphere.
- Easily accessible office in Barcelona (Poblenou area)
- A fun, friendly and people-focused work environment
- Competitive salary
- Paid training
- Tax-free benefits include food, transport, gym, insurance & childcare
- Several company events per year
- Free Spanish language classes
- Growth opportunities
We’re an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Newco Communications is a Belgium-founded company, based in Valencia and Barcelona. We specialise ourself in Customer Service.
Next to having an excellent company athmosphere, we pride ourselves in being very people oriented.
