DirecciónTeleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is seeking a Customer Service Advisor with GERMAN for our Swiss market.
Responsibilities
- Handle incoming calls and provide excellent Customer Service
- Assist customers with inquiries, issues, and complaints
- Provide accurate and timely information
- Follow company guidelines and procedures
- Work effectively as part of a team
Requirements
- Native / High fluency in GERMAN
- Good fluency in English
- Previous Customer Service experience preferred
- Excellent communication skills
- Ability to work night shift hours
- Strong problem-solving skills
- Ability to work effectively in a team environment
Benefits
What we offer
- 38.5 hours / week. Day schedules between 9 : 00 am to 7 : 00 pm, from Monday to Sunday
- Competitive salary
- Individual career paths to grow within the project
- We are one of the world's largest provider of contact center services
- Engage in an excellent work environment and team building activities.
- Dynamic and international environment
Hace 8 horas
