Customer Service Agent

The Offer

• Opportunity within a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Opportunity to make a positive impact

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

The Profile

• You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of dutch
• You pay strong attention to detail and deliver work that is of a high standard
• You are highly goal driven and work well in fast paced environments
• You are adaptable and thrive in changing environments

The Employer

Our client is looking for Customer Service Agent