Valued Team member : We are glad you are exploring new opportunities within Zimmer Biomet!
What You Can Expect
We are looking for an experienced Inside Sales Manager to help set up, oversee and support the significant expansion of our Inside Sales representative's team across EMEA.
This new role will be pivotal in supporting our new operating model and improving our support to customers, driving revenue in focussed markets and segments.
The Inside Sales Manager will first have the responsibility of initially assisting in the hiring of Inside Sales representatives.
These team members will report directly into Regional Managers but the role of the Inside Sales Manager will be to act as a centre of excellence for all Inside sales team members.
The successful candidate will need to build out operating processes and standards and suggest and then monitor sales metrics.
and manage the entire sales administration process. They will take a key role in coaching and mentoring the Inside Sales representatives.
The Inside Sales Manager will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment.
They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Manager should be able to co-build a high-performance sales team to ensure customer satisfaction, working within a matrix structure
How You'll Create Impact
- Manage the Inside Sales representatives team from a COE perspective
- Set and track sales targets for the team in conjunction with Regional Sales Managers
- Suggest and implement improvements in the sales administration process
- Coordinate department projects to meet deadlines
- Report on sales metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Build an open-communication environment for your team
- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
What Makes You Stand Out
- Proven work experience as an Inside Sales Manager
- Hands on experience with CRM software and MS Excel
- In-depth understanding of the sales administration process
- Excellent interpersonal and team management skills
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude
- BSc degree in Sales, Business Administration or relevant field
Travel Expectations
Travel will be required to support the hubs based around EMEA, approx. 30%.
EOE / M / F / Vet / Disability