DirecciónAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.
What You Can Expect
We are looking for an experienced Inside Sales Manager to help set up, oversee and support the significant expansion of our Inside Sales representative’s team across EMEA. This new role will be pivotal in supporting our new operating model and improving our support to customers, driving revenue in focussed markets and segments.
The Inside Sales Manager will first have the responsibility of initially assisting in the hiring of Inside Sales representatives. These team members will report directly into Regional Managers but the role of the Inside Sales Manager will be to act as a centre of excellence for all Inside sales team members. The successful candidate will need to build out operating processes and standards and suggest and then monitor sales metrics. and manage the entire sales administration process. They will take a key role in coaching and mentoring the Inside Sales representatives.
The Inside Sales Manager will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Manager should be able to co-build a high-performance sales team to ensure customer satisfaction, working within a matrix structure
How You'll Create Impact
Manage the Inside Sales representatives team from a COE perspective
Set and track sales targets for the team in conjunction with Regional Sales Managers
Suggest and implement improvements in the sales administration process
Coordinate department projects to meet deadlines
Report on sales metrics and suggest improvements
Prepare monthly, quarterly and annual sales forecasts
Use customer feedback to generate ideas about new features or products
Research and discover methods to increase customer engagement
Ensure sales, finance and legal policies and procedures are met • Build an open-communication environment for your team
Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
What Makes You Stand Out
Proven work experience as an Inside Sales Manager
Hands on experience with CRM software and MS Excel
In-depth understanding of the sales administration process
Excellent interpersonal and team management skills
Strong analytical and organizational skills
Numerical abilities and problem-solving attitude
BSc degree in Sales, Business Administration or relevant field
Travel Expectations
Travel will be required to support the hubs based around EMEA, approx. 30%.
EOE/M/F/Vet/Disability
