DirecciónOur Team
The Sanofi CHC Global COMMERCIAL DIGITAL Organization is a tight knit unit focused on delivering transformation and simplification within the Commercial Digital Landscape of Sanofi CHC.
The team will work on a multitude of digital projects, with roles remaining fluid adapting to the business needs, skills and the ever-changing landscape.
We are looking for highly talented digital & commercial all-rounders to enable true commercial transformation and drive a competitive advantage in the marketplace.
The priority will be to drive digital infrastructure changes within the organization to better empower the countries to deliver where it counts- in the store for our shoppers and to build love brands.
Our focus is on globally developing and deploying new solutions across CRM, TPM, Image Recognition, Business Intelligence and Commercial Data.
The team will help redefine what a modern Global Commercial organization can look like to enable Sanofi CHC as the best FMCH Company in the world and for the world.
Job Purpose
The Global CHC Commercial Demand Lead will be responsible for being the bridge between Commercial Digital team and the Commercial Organization (Global, Region & Markets).
He / she will work closely with the regional Digital Leads to ensure market requirements are understood and that Product teams are able to translate these needs (where appropriate) into a our core Commercial Digital solutions.
This role will be responsible for understanding the business needs and demands and translating and documenting them through our Commercial Digital ecosystem (all products, COEs and Data).
Commercial Demand Lead will be 100% digitally focused and responsible for managing the Demand for the Commercial digital Products / Data including local solutions where appropriate.
He / she will work closely with the Regional Commercial Digital Leads to ensure optimization of any country requirement at regional / global levels.
He will own the translation and prioritization of business needs to functional requirements for commercial specific products and data.
He / she will need to interact with external and internal stakeholders and support teams to deliver Demand Management.
He / she is responsible for the end to end process of demand management.
Key results / accountabilities
Understanding the business harmonization / transformations working hand in hand with designated BPOs & POs.
- Responsible to understanding and challenging local specifications / needs against core model for Products & Data (working closely with BPOs & Digital Regional Deployment leads).
- Prioritizing & owning the digitalization of KPI roadmap (Data Needs), including generation and approval of functional specifications for Data.
- Gap to Fit for Commercial Data needs / sources for Product deployments.
- Own the legacy solution roll out’ plan once new digital solutions have been deployed.
- Ensure where change management is required transversally, work with Change Management team to ensure it is built and deployed.
- Own KPIs dictionary and data source roadmap based on core model, future product and market requirements. Own 'approval' of new KPIs as part of scope authority.
Provide functional and high-level technical specifications as required to deliver the data foundation according to the defined KPIs.
- Key contact with Commercial Data Foundation Lead’.
- Own Demand & Data Governance and responsible for documenting all decisions.
- Manage external suppliers to deliver demand management team within budget (deliverables focus)
- Ensure Governance is maintained consistently for their Team and how it interacts with Core COMMERCIAL DIGITAL Governance.
Ensuring BPOs are present in key governance meetings to deliver decisions on Core Model adjustments.
About you
Experience
- 8+ years’ experience in Commercial, Commercial Digital or Data
- Strong Practical and Theoretical Commercial Knowledge
- Experience managing external partners
Qualification
- Has worked in FMCG / OTC / Pharma environment
- Experience translating commercial needs into digital functional requirements
- Strong understanding of Commercial Business Operations
- Work experience across multiple markets and regions is a plus
- Knowledge of data governance principles (ownership, governance, cataloguing and quality) is a plus
Competencies
- Strong stakeholder management and leadership, experience and skill
- Strong communication and interpersonal skills (capacity to adapt to different stakeholders)
- Proven strategic and transformational ability to drive and lead change
- Resilience and problem solving to overcome obstacles and find solutions
- Ability to quickly mobilize stakeholder support and commitment
Languages
Fluent in spoken and written English
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
