Global It Specialist

Perfil buscado (Hombre/Mujer)
• Creating and maintaining an accurate inventory of the organization´s hardware and software assets and CIs, such as devices, servers, cloud services, applications, etc.
• Linking assets and CIs to service requests, incidents, problems, changes, and workloads to provide visibility and context for IT teams and customers.
• Developing and implementing policies and procedures for the acquisition, maintenance, and disposal of assets and CIs, ensuring compliance with organizational standards and regulations
• Building and updating service maps and models to show the relationships and dependencies between assets and CIs and the services they support.
• Analyzing asset and CI data to identify opportunities for optimization, cost reduction, risk mitigation, and service improvement.
• Collaborating with other IT teams and stakeholders to plan and execute asset and CI-related projects and initiatives.
• Ensure effective management of the CMDB and that the content contained is accurate.
• Integrate IT asset management tools with SCCM and Azure Monitor to collect, analyze, and report on IT asset data and performance metrics.
• Develop, maintain, and execute Python scripts to automate and streamline IT asset management processes and workflows.
• Internataional company.|Located in Hospitalet de Llobregat.
• Proficiency in using Jira Service Management´s Assets feature, as well as other Atlassian products, such as Jira Software, Confluence, and Bitbucket
• Ability to create and manage asset and CI records, attributes, relationships, and lifecycles using Jira Service Management
• Ability to design and implement asset and CI workflows, rules, reports, and dashboards using Jira Service Management
• Attention to detail, accuracy, and quality.
• Strong knowledge of IT software and hardware, as well as the tools and processes for managing them throughout their lifecycle.
• Strong knowledge of IT software and hardware, as well as the tools and processes for managing them throughout their lifecycle.
• Experience in integrating IT asset management tools with SCCM and Azure Monitor and using them to manage and monitor IT assets across on-premises and cloud environments.
International HR company located in Hospitalet de Llobregat.
Oportunidades de carrera y desarrollo profesional.