DirecciónCalling all customer service enthusiasts! At Banana Club / Koma Sushi we are looking for a Host / Hostess to ensure that our guests in the restaurant and VIP guests in the nightclub have a spectacular experience.
Key Responsibilities :
Greet and welcome guests with a warm and friendly attitude as they arrive at the restaurant and nightclub.
Accommodate guests in a timely and efficient manner.
Manage the reservation system and ensure that tables are reserved correctly
Communicate with kitchen and servers to ensure orders are prepared and served in a timely manner.
Handling special requests and dietary restrictions.
Address any complaints or issues that may arise and ensure guests have a positive experience
Assist with closing procedures
Provide excellent customer service throughout the guest experience.
Qualifications :
Strong customer service skills
Excellent communication skills, both written and verbal.
Fluent in English and Spanish, other languages will be highly appreciated.
Strong organizational skills and the ability to multitask
A good knowledge of the menu and wines would be appreciated.
Experience in the restaurant or nightlife industry is a plus.
We offer a fun and exciting work environment where you will have the opportunity to use your skills to keep our clients happy and satisfied.
If you think you have what it takes to join our team, please apply.
