DirecciónDescription
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing creative ideas, products and services to advance the health and well-being of people.
We touch the lives of over a billion people every single day.
Are you ready to impact the world?
If you want to leave your personal mark and be valued for who you are, Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career!
Johnson & Johnson Medtech
is recruiting for an IBP (Integrated business Planning) and Sales Support Sr Specialist located in Madrid, Spain, with experience in customer operations / Finance or planning.
This is a great opportunity to join the Surgical Vision team!
Key Responsibilities :
Integrated Business Planning (IBP)
- Collaborate / liaise cross-functionally with Demand regional team, Finance, commercial and operations to drive Integrated Business Planning Process (IBP) and support on product estimation and projections from market standpoint.
- Own commercial demand estimation in Planning Systems (e.g. OMP)
- Participate in Monthly demand Reviews by providing market insights on product estimation / projections and deviations.
- Provide primary input for financial planning scenario (JU / BP / NU) considering existing business including Product Mix, seasonality, NPIs.
Provide guidance on latest thinking base, including remediation strategies in case of deviation vs previous LT. Follow-up on daily flash sales.
Propose account selection for New Product Introductions (e.g NPIs) and supervise during Limited / Full market Release Planning.
Lead on New product transitions forecasting (phase in / phase out)
Pricing and Commercial Agreements
- Oversee Price Management on customer level making sure it is in line with company margin expectations.
- Implement Pricing Controls Management / Approvals and provide input for customer data set-up in company systems (e.g SAP)
- Supervise Commercial agreements, validate credit Notes and approve FOC
- Supervise and track special orders and discounts.
Sales and customer ops
Implement standardization of sales ops processes and support creation / execution of new procedures and guidelines (e.
g. Consignments Approval, FOC)
- Supervise Backorder management, Allocations and Billing blocks, supporting business in identifying customer needs and proposing solutions to customers.
- Oversee New customers creation, definition of procedures and supervise new bundle orders and Order to cash process.
- Supervise Consignment Management process from commercial standpoint, including use / implementation of new optimization tools, banks approvals, and new order placements follow-up.
Support on reconciliation for large customer groups / clinics.
- Handle complex customer requests and complaints.
- Complete Customer and territory alignment in SAP.
- Work closely with Sales team and other company functions on customer / sales operations related activities.
Qualifications
Experience and Skills :
Required :
- 6 to 8 years of experience in Customer Operations, Finance, or planning
- Fluent in Spanish and English
- Excel Advance level required.
- Communication skills
- Analytical skills
Preferred :
- Experience in Medical Devices
- Experience in ERPs (e.g SAP), Reporting Systems / Business Intelligence tools.
- Project Management Skills
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
